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Wednesday, 14 November 2012 12:11

SN1010 - Hunting Camera Troubleshooting guide

Here are a few points that should be looked at if your camera is not functioning properly:

  • Make sure that you are in a GPRS active signal zone, normal GSM signal will not be appropriate for sending pictures as this depends on MMS or DATA configuration.
  • Make sure that the PIN function on your sim card in your camera is switched OFF
  • Check that GPRS mode on camera is ON
  • Also make sure that the correct settings for your Service provider are programmed into your camera. Settings for the different service providers are on a pamphlet that comes with your camera.
  • Please note that your cell phone must be MMS and DATA compatible otherwise you will not be able to receive any pictures.
  • Your SIM card must be "RICAed"

The SIM card for your camera should be activated for MMS and Data, and it is wise to check these functions in a smartphone before inserting it into the camera. In some cases, settings will be automatically downloaded to the phone. (Be sure to switch the phone and camera off when inserting and removing SIM cards!).

  • If an MTN SIM card needs to be activated, you may need to download the MMS settings. Call *123*12#.
  • Cell C is activated with *147#, and
  • With Vodacom, you purchase MMS bundles using *111#.

If you are using Virgin Mobile, you will have to call them, as the web site is unclear.

You will then be requested to save any settings. If your phone asks for a PIN code , enter 1234 and save these as your default settings. Switch the smartphone off then on to activate the settings. Now send an MMS and an email to yourself to test the card is working. If all works as it should, the SIM card is now prepared for use in the camera.

Note that cameras are supplied with a file "GPRS.DAT" on the SIM card. Here are the contents of the GPRS.DAT file for different service providers:

URL=mmsc.vodacom4me.co.za
APN=mms.vodacom.net
IP=196.006.128.13
Port=8080
Tel1=
Tel2=
Tel3=
Tel4=
Email1=
Email2=
Email3=
Email4=

URL=mms.mtn.co.za/mms/wapenc 
APN=mymtn
IP=196.11.240.241
Port=8080
Tel1=
Tel2=
Tel3=
Tel4=
Email1=
Email2=
Email3=
Email4=

URL=mms.cmobile.co.za
APN=mms
IP=196.31.116.242
Port=8080
Tel1=
Tel2=
Tel3=
Tel4=
Email1=
Email2=
Email3=
Email4=

URL=mms.virginmobile.co.za
APN=vmms
IP=196.31.116.242
Port=8080
Tel1=
Tel2=
Tel3=
Tel4=
Email1=
Email2=
Email3=
Email4=

You can cut and paste one of these examples  your SD Card.

 

STOP PRESS Firmware Upgrade to Batch received April 2013

Step 1. Download the firmware by clicking on this link.

Step 2. Unzip the file spec.bas to a new folder.

Step 3. Copy the contents (2 files) to an unused SD card.

Step 4. Make sure the camera is switched off and place the card in the camera slot.

Step 5. Press the up-arrow button on the camera and keep pressed while switching camera to test.

Step 6. The light on the front of the camera will begin to flash. Remove finger from up-arrow button.

Step 7, When the light stops flashing,switch the camera off and remove batteries for 20 seconds or so.

Step 8. Replace battery. Camera will now operate correctly with all menu items.

We apologise for this problem, which we have addressed with the manufacturer.

Last Updated on Tuesday, 24 March 2015 10:24